We are excited to announce that Aus Final Drives has officially merged with ITR Pacific, marking a significant step forward for both companies and our customers. This partnership unites Aus Final Drives' deep expertise in Final Drives with ITR Pacific’s extensive reach in Australia and its commitment to providing high-quality earthmoving machinery repair parts.
A Partnership Built on Experience and Innovation
Founded by a small team of engineers who worked together to fix a broken final drive, Aus Final Drives has grown from humble beginnings into a trusted industry leader. Over the years, it has built a strong reputation for its technical expertise, problem-solving abilities, and dedication to keeping heavy machinery operating with high-quality, cost-effective solutions.
Looking to expand its reach, Aus Final Drives saw ITR Pacific as the perfect partner. With its worldwide distribution network and status as a leader in the earthmoving machinery repair parts sector, ITR Pacific offers the ideal platform to enhance product availability, improve service, and bring Aus Final Drives expertise to a broader customer base.
Expanding Capabilities and Customer Benefits
ITR Pacific, a specialist in the production and distribution of machine parts, operates a global supply network that ensures quick access to essential components. By integrating Aus Final Drives’ knowledge in Final Drives, ITR Pacific strengthens its product lineup, delivering even more earthmoving parts solutions to customers.
With branches in Brisbane, Mackay, Sydney, Melbourne, Adelaide, Perth, and Kalgoorlie, ITR Pacific has already made a significant commitment to maintaining a large inventory across all locations. This ensures that customers experience minimal downtime and reduced repair costs due to breakdowns.
Additionally, ITR Pacific will be making a major investment in inventory, ensuring that every branch in Australia is well-stocked with an extensive range of travel motors for excavators. This move reflects the company’s commitment to providing customers with immediate access to the parts they need, reducing delays and improving operational efficiency.
Commitment to Training and Customer Service
A key priority of this merger is maintaining the exceptional level of customer service and technical expertise that both companies are known for. To ensure a seamless transition, Aus Final Drives will provide extensive training to ITR Pacific’s team, equipping them with in-depth product knowledge and industry insights.
This commitment to training reinforces ITR Pacific’s dedication to customer support. It ensures that every team member remains well-versed in Final Drives, travel motors, and other critical repair parts. Customers can expect the same expert advice, fast service, and reliable parts availability they have always relied on.
Looking Ahead
This merger marks the beginning of an exciting new chapter for both companies. By combining resources, expertise, and a shared commitment to innovation, Aus Final Drives and ITR Pacific are well-positioned to deliver even greater value to customers worldwide.
This partnership, with expanded product offerings, improved training, and a stronger distribution network, ensures that customers receive the highest-quality earthmoving machinery repair parts backed by exceptional service and support.
We look forward to this new era of growth, innovation, and customer-focused excellence.
