UNDERCARRIAGE TRACK WORKSHOPS

STRINGENT QUALITY CONTROL

Raw stock rubber is used in rubber tracks, it is blended, mixed and calendared to different compounds, thicknesses and hardness depending on the track for which it’s intended.  Some synthetics are mixed here into the rubber for hardness and carbon is also used which gives the black color to the white virgin rubber and the green synthetics the carbon also aids in the wearing process of the rubber tracks and rubber pads.The mixing of the the rubber is called candering.

Once all components are ready the steel wire, cleats and rubber are placed in the vulcanizing press and go through a series of heating and pressure procedures to combine all three components producing a high quality rubber track this procedure  can take up to 5 hours per track. The track is then trimmed and inspected for any defects before being shipped worldwide.

INDUSTRY LEADING WARRANTY

When it comes to warranty support, ITR Pacific provides an industry-leading, full replacement warranty for all Rubber Tracks, Steel Tracks and Rubber Pads. All Excavator Rubber Tracks have a 24-month warranty, Compact and Multi-Terrain Loader Tracks have a 12-month warranty, and Steel Tracks & Rubber Pads also have a 12-month warranty.

All products are covered by the manufacturers' warranty, so you can be sure you are protected against any potential manufacturing defects that could lead to a failure of your tracks or pads.

In the event of a possible defect, you can find ITR's Warranty Guide in the important documents folder below or alternatively, you can contact the team directly on 1300 820 214 and they will be sure to provide you with the support you need to keep you working.

LIFETIME PRODUCT SUPPORT

When it comes to product support, the team at ITR Pacific are here to help. Not everyone has access to a qualified mechanic or technical specialist when they run into problems with their mini excavator or skid steer loader, which is why ITR Pacific have a team of Mini Undercarriage specialists with over 50 years of experience available to support all their customers.

If you are having trouble fitting your rubber tracks or pads, or maybe it is simply just your first time, don't stress the team are here to help you, just give them a call.

ITR Pacific also offer on-site installation with all rubber track purchases to help take the stress and hassle out of doing it yourself, as well as rubber pat fitments.